Well, Valentine’s Day is right around the corner and as everyone is preparing for the day by buying flowers and chocolate for their loved ones. However, as a business we have determined that Valentine’s Day is not just about your significant other. We want to establish that Valentine’s Day should also be celebrated by showing your customers some love.
And, wait a minute! We don’t just want to show them love on one day of the year! Instead we should be celebrating the love for our clients all year long. That is why we have put together a list of ideas to help businesses show their customers they love them.
Everyone loves a good deal and sending out a giveaway across your social media channels is a good way to show your customers some love. Whether it is a voucher, a coupon, or something free your customers will love it.
2. Promotions, Offers, and Discounts
These are much like giveaways and offer a chance for you to say thank you to your clients. Post a message across your social media sites saying “10% off today!”
3. Say Thanks!
Whether you are responding to your social media reviews or talking to customers at your business, it is suggested to thank them. They will feel appreciated and it will increase customer loyalty.
4. Shout Outs
If one of your customers has given you positive feedback online, highlight it and post it on your social media sites and website. This will make the customer feel extra special and could increase the chances that other people will praise your business.
5. Implement Feedback
Posting across social media platforms that you will implement your customer’s feedback and make positive changes to your business will make them feel loved and appreciated. People love being heard and changing something could possibly bring an unhappy customer back through your doors.
Regardless of how much love you show your customers, it is crucial to let them know how much you appreciate their business loyalty. Try engaging positively with your clients and they will show you the love right back. We hope that these 5 tips will help your business connect with your clients all year long.
Main Street Hub (www.blog.mainstreethub.com)