How to Make a Claim

We’re here to help.

When you need to make a claim and you carry your insurance with us, give us a call right away. We can help walk you through the process so your claim is processed as smoothly and quickly as possible.

To report your claim, please contact your branch:

After Hours Emergency Claim Number

1-866-963-8530

Anderson Way Branch

250-545-4447
Toll-free: 1-877-545-4447
Fax: 250-545-0563

Landing Plaza Branch

250-545-6565
Toll-free: 1-877-545-4447
Fax: 250-545-0909

A.E. Berry Downtown Branch

250-545-2101
Toll-free: 1-877-545-4447
Fax: 250-542-3138